![]() These are just a few things that have been bothering me, and I wanted to share my thoughts on this problem.Roblox is a popular online gaming platform for children and teenagers, with over 164 million monthly active users. Often, the first response does not adequately address the issue, leaving users without the ability to restore their voice chat privileges. The estimated wait time of 5-7 business days before receiving even an automated response adds frustration to the already stressful situation. Appeals Process Delays and Ineffectiveness: Beyond the initial suspension, the appeals process itself presents challenges.Impact on Community and Socialization: Roblox’s entire platform is based on social interactions and when a user can abuse that it ruins it for that individual for potentially up to 3 days.The fact that voice chat suspensions can be triggered without a form of human review is a significant flaw that needs urgent attention. Exploitable Reporting System: The fact that individuals can target innocent users is ridiculous.I wholeheartedly agree with fouledAnchor and wish to highlight some of these issues in the hopes that Roblox will take action and fix them. I am writing to voice my concern about the state of the voice chat moderation on Roblox. ![]() Thank you for taking your time to read this. It’s time to address this issue and take a look at the VC moderation process. ![]() Users are able to abuse and spam report to get individuals banned which is toxic. We are hopeless in this situation.Ī lot of users are being banned/suspended from VC for very unjust reasons, many times not even knowing what reason they were banned for specifically. We can’t find the people spam reporting and ban them from our experience. There are no solutions that we can figure out except for telling people in the game not to spam report but what does that even do? We can’t remove the ability for people to report because there are users that actually deserve to be VC suspended. Voice moderation in 17+ experiences should have more leniency in moderation or undergo an actual process with real human review. Why is there no leniency on 17+ servers where all users are required to be 17+, can users in 17+ not be moderated for cursing?Īllowing users to abuse the system can absolutely kill communities and experiences that are surrounded around socializing. Why are people getting suspended from voice chat without even saying a word in game? What deems to be a valid reason for a voice chat suspension? We tested this and also have seen other scenarios where users join an experience without saying a single word, purposely ask their friends to spam report and get their voice chat suspended.Īs a creator and user on this platform, it would be nice to know the process that a report goes through to determine the moderation action done to someone’s account.ĭo these reports get reviewed by a human? ![]() Users have the ability to go into experiences and spam report users and get them suspended from voice chat experiences without any type of review. We never thought it would be a problem in our experience but now it is. Today, me and a lot of other people in our 17+ experience, “On Tap” have been suspended from voice chat for doing absolutely nothing. There is a SERIOUS problem with Voice Chat moderation.
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